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Cookie Policy

Effective date: 18 September 2026 · Version 2.0 · UK Privacy and Electronic Communications Regulations (PECR) compliant

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1. Introduction

This Cookie Policy explains how WHISPSOCIO LTD ("WhispSocio", "we", "us") uses cookies and similar technologies on https://whispsocio.com. It should be read together with our Privacy Policy. We enable optional functional or analytics technologies only after obtaining your consent in line with the UK Privacy and Electronic Communications Regulations (PECR) and UK GDPR.

2. What are cookies?

Cookies are small text files stored on your device to remember information about your visit. Similar technologies include local and session storage, pixels, scripts and tags, device identifiers, and server-side event logs linked to a browser or session. They support core functionality, security, analytics, and optional features. We group them into the categories below.

First-party cookies

Set directly by WhispSocio to operate the site and remember your preferences.

Third-party cookies

Set by trusted partners (for example Stripe) to deliver specific services such as payments.

3. Cookie categories we use

3.1 Essential cookies (always on)

These cookies are required for security, basic functionality, and to deliver the services you request. They do not require consent.

Technology Purpose Provider Duration
PHPSESSID Maintains your secure session after login WhispSocio Session
csrf_token Protects forms against cross-site request forgery WhispSocio Session
remember_token Keeps you signed in when you choose "remember me" WhispSocio 30 days
cookie_consent Stores your consent decision WhispSocio 12 months
stripe_mid Supports secure payment processing and fraud prevention Stripe 1 year

3.2 Functional cookies (consent)

Enable personalisation such as language, theme, or notification preferences. They are set only when you opt in.

Cookie Purpose Provider Duration
user_preferences Stores display and layout choices WhispSocio 12 months
theme_preference Remembers your dark or light mode selection WhispSocio 12 months
notification_settings Saves in-app notification preferences WhispSocio 6 months

3.3 Analytics and performance cookies (consent)

Help us understand how our platform is used so we can improve usability, reliability, SEO, and traffic quality. This may include page views, referrers, approximate country or region, device/browser, stream watch events, error rates, and signals that help distinguish likely humans from bots or crawlers. We use aggregated or anonymised reporting wherever possible.

Technology Purpose Provider Duration
tracking_session_id (session storage) Correlates anonymous page, form, button, and scroll events within one browser session for conversion analytics WhispSocio Browser session
funnel_position and funnel_entry_time (session storage) Measures anonymous progress through the visitor conversion funnel WhispSocio Browser session
_ga and _ga_* (where Google Analytics is configured) Measures aggregate traffic and feature usage Google Up to 2 years

3.4 Search and SEO data

Google Search Console may provide us with aggregated information about search queries, impressions, clicks, page URLs, countries, devices, and indexing issues. Search Console reporting does not identify individual visitors to us, but it helps us understand how people find WhispSocio and improve SEO.

4. Managing your consent

  • New visitors see our cookie banner and can accept or decline optional cookies and similar technologies. Essential cookies load automatically.
  • You can change or withdraw consent any time via the cookie settings page. Changes take effect immediately for future browsing; enabling analytics reloads the page before optional analytics start.
  • If your browser sends a Do Not Track (DNT) signal we do not enable optional analytics or conversion tracking, even if you previously opted in.
  • You can also clear cookies through your browser controls (Chrome, Firefox, Safari, Edge, etc.). Refer to the help section of your browser for instructions.
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5. Cookie security and data storage

  • All sensitive cookies are transmitted via HTTPS and flagged as Secure and HttpOnly where appropriate.
  • We use the SameSite=Lax attribute to reduce the risk of cross-site request forgery.
  • Optional cookies, session-storage identifiers, Google Analytics, and custom anonymous conversion events are not enabled until you provide analytics consent, and we maintain a consent record for auditing.
  • We periodically review cookies in use and remove any that are no longer needed.

6. Regional notes

Our cookie framework is based on UK PECR requirements, but we adapt where local law expects additional notices:

  • EU/EEA: Consent is required for all non-essential cookies. We store proof of consent and honour withdrawal immediately.
  • United States: We currently rely on notice-and-opt-out models in states that permit it, but we still provide opt-in controls for analytics and personalisation to simplify compliance.
  • Canada & Australia: We follow local guidance from the Office of the Privacy Commissioner of Canada and the OAIC on implied consent and tracking technologies.
  • Other regions: Where local rules conflict with this policy, the stricter requirement applies. We may disable optional cookies for visitors from jurisdictions with additional restrictions.

7. Updates to this policy

We update this policy when we introduce new features, change our use of cookies or similar technologies, or to reflect legal requirements. Significant changes will be highlighted on this page and, where appropriate, notified through the cookie banner.

Version 2.0 (18 September 2026): added the current anonymous conversion-tracking session-storage identifiers, consent gate, and Google Analytics disclosure.

8. Contact

Cookie enquiries

cookies@whispsocio.com

We aim to respond within two business days.

Privacy lead

privacy@whispsocio.com

Contact for UK GDPR or PECR questions.

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